STORE POLICY
Customer Care
Tecnock is designed to provide exceptional customer support and enhance the overall user experience. It features comprehensive contact information, including phone numbers, email addresses, and a physical address. Customers can easily find answers to common queries through a well-organized Frequently Asked Questions (FAQs) section. The website also offers product support, including troubleshooting guides, user manuals, and video tutorials. Customers can access information on warranties, returns, and order tracking, ensuring a seamless shopping experience. A live chat feature enables real-time assistance, while feedback and complaint forms allow customers to share their thoughts and concerns. The Customer Care section reflects Tecnock's commitment to customer satisfaction and provides a valuable resource for users seeking support and assistance
Privacy & Safety
We prioritize the protection of personal data and adhere to industry-standard security measures. We collect and utilize customer information solely for the purpose of enhancing their shopping experience and processing orders. Rest assured, we handle all data in strict compliance with relevant privacy laws. Our website incorporates robust security protocols, including encryption technology and secure payment gateways, to safeguard customer information from unauthorized access. At Tecnock, we are committed to maintaining the privacy and security of our customers' data, providing them with a safe and trustworthy online shopping environment.
Wholesale Inquiries
We understand the unique needs of wholesale customers and aim to provide them with a seamless and efficient experience. In this section, businesses can explore our wholesale offerings, including special pricing, bulk discounts, and tailored solutions.
To initiate a wholesale inquiry, we encourage businesses to utilize our convenient live chat feature. By clicking on the live chat option, they can connect with our dedicated wholesale support team in real-time. Our knowledgeable representatives will be available to answer inquiries, provide product details, discuss pricing options, and assist with any other wholesale-related questions.
At Tecnock, we value our wholesale customers and strive to build strong, long-term partnerships. By leveraging our live chat functionality, businesses can easily communicate their specific requirements and receive prompt and personalized assistance. We look forward to serving wholesale customers and meeting their unique needs through our efficient and customer-centric approach.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments